Courses › Water District Operations and Leadership Series › Public Communication
Water District Operations and Leadership Series

Public Communication: Speaking, Listening, and Stakeholder Engagement

Develop practical skills for public comment, community concerns and difficult conversations so residents leave informed and heard.
For individual learners
4 contact hours · 180 days of access
For organizations
Annual access for your whole board, staff or team
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On-demand, self-paced
Start anytime, learn at your own pace
 
180 days of access
From the day you enroll
 
4 contact hours
At your own pace
 
Certificate on completion
Shows your contact hours
 
Course 3 of 4
Water District Operations and Leadership Series
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What you will learn

  • Listening to community concerns
  • Explaining decisions clearly
  • Responding constructively during difficult conversations

Who it is for

Elected officials Board members Special district boards Department heads and managers Staff and administrators

Course outline

Coming soon as this course is finalized.
Part of a series · 22 contact hours across 4 courses

Water District Operations and Leadership Series

COURSE 1
Municipal Utility District Operations: Infrastructure, Services, and Board Decisions
6 contact hours
COURSE 2
Water System Operations: Treatment, Distribution, and Board Oversight
6 contact hours
You are hereCOURSE 3
Public Communication: Speaking, Listening, and Stakeholder Engagement
4 contact hours
COURSE 4
Public Service Leadership: Practical Skills for Every Role
6 contact hours
Complete every course in the series to earn a series certificate, in addition to a certificate for each course.